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How do I get my child's BYODD MacBook ready for school?
How do I get my child's BYODD MacBook ready for school?
The College will provide all the apps, software, services, and configuration required for your child’s MacBook to fully function as a learning tool. This is primarily done through the installation of an MDM profile on the device, which you can learn more about here.
This device configuration process is referred to as 'enrolling' the device into the College's BYODD MacBook Program and is a compulsory part of a student's enrolment at St Benedict's.
The ICLT team will provide a detailed BYODD MacBook Program Enrolment Guide that provides step-by-step instructions on completing the device enrolment process.
This guide will be emailed sent to families before the start of Term 1, 2027. Families will also receive an individual CEDoW student account letter containing their child's email address, username, and password, which will be used to access most College apps and services.
We strongly encourage all families to try and complete the MacBook enrolment process before the start of Term 1, as this will allow your child to make the most out of Bootcamp.
How do I get support with my child's BYODD MacBook?
How do I get support with my child's BYODD MacBook?
Requesting IT help
Requesting IT help
If you have any questions regarding any of the information above, are experiencing issues with a BYODD MacBook, can't sign in to your account, or just have a general ICLT enquiry, please visit the IT Support page and submit a request form. If you are unable to access or fill out this form, please email help@sbccdow.catholic.edu.au instead. A support ticket will be created for you and a member of the IT Support team will be in contact once we have reviewed your request. Please allow up to 2 business days for a response.
While we will strive to ensure that all student devices are enrolled in the BYODD Program in a timely manner, the start of a new school year is an extremely busy period for our ICLT and Administration staff. We ask for your support, patience, and understanding during this period, and respectfully ask that you do not call the College to request IT Support at this time as this prevents us from being able to fairly support all students and families who need assistance. Thank you for your understanding.
For all other enquiries, please visit the College's website via the links at the bottom of the page.
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